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General Policy - GDPR

ALEXIS Assurances is committed to ensuring that the processing of personal data for users of its website www.alexis-assurances.com and any other person whose personal data it processes complies with applicable regulations, in particular the European Regulation 2016/679 of 27 April 2016 (General Data Protection Regulation "GDPR") and Law No. 78-17 of 6 January 1978 known as the Data Protection Act.
ALEXIS Assurances, as the data controller, undertakes to process personal data in a lawful, fair and transparent manner, and to collect it for specified, explicit and legitimate purposes.
ALEXIS Assurances ensures that each personal data processing operation is adequate and relevant and is limited to what is necessary for the purposes of the processing (data minimisation).
ALEXIS Assurances commits to providing the information required by regulations at the time of collection when personal data has been collected from the person concerned (direct collection), or at the latest within one month when personal data has not been collected from the person concerned (indirect collection).
ALEXIS Assurances commits to implement appropriate measures to ensure the protection and security of collected personal data.

PURPOSES AND LEGAL BASES OF THE PROCESSING
Personal data may be processed by ALEXIS Assurances for the following purposes:

If you are a client:

  • Study your insurance needs and provide the best response;
  • Enable the subscription and tracking of your contract(s) and, where applicable, the management of your claims;
  • Ensure anti-money laundering and counter-terrorism financing;
  • Carry out informative, consultative and preventive actions;

This processing of your personal data is necessary for the conclusion and execution of your insurance contract(s) and for compliance with ALEXIS Assurances' legal obligations (including pre-contractual information and advice obligations required by the Insurance Code and obligations in regard to anti-money laundering and counter-terrorism financing required by the Monetary and Financial Code).

Data processing operations carried out for analysis and commercial prospecting purposes are based on the legitimate interest of ALEXIS Assurances to promote its services and the insurance products it distributes and to offer you personalised and/or adapted offers.

If you are a prospect:

  • Study your insurance needs and provide the best response;
  • Carry out informative, consultative and preventive actions;

These processing operations on your personal data are necessary for the implementation of pre-contractual measures taken at the request of prospects and compliance with ALEXIS Assurances' legal obligations (including pre-contractual information and advice requirements provided for by the Insurance Code and the obligations concerning anti-money laundering and counter-terrorism financing provided for in the Monetary and Financial Code).

The data processing operations carried out for analysis and commercial prospecting purposes are based on the legitimate interest of ALEXIS Assurances to promote its services and the insurance products it distributes and to offer you personalised and/or adapted offers.

If you are an external contact:

  • Carry out our business in the service of clients (for example: processing of data from partners, experts, lawyers and third parties within the framework of contract management and claims);
  • Develop relationships and communicate with people involved in the insurance sector (for example: processing data of members of professional associations);

These personal data processing operations are based on the legitimate interest of ALEXIS Assurances to carry out the tasks entrusted to it by its clients, promote contacts to develop its business and provide a quality service.

Data processing operations carried out for commercial prospecting purposes are based on the legitimate interest of ALEXIS Assurances to promote its services and the insurance products it distributes and to offer you personalised and/or adapted offers.

If you are a website user:

  • Manage requests made via the contact form;
  • Analyse navigation on the site (please consult our Cookie Policy);

These personal data processing operations are based on the legitimate interest of ALEXIS Assurances to promote its services and the insurance products it distributes, to continuously improve its website, promote contacts to develop its business and provide a quality service.

DATA RECIPIENTS

Only persons who need to know your data in the context of their mission have access to it.

The personal data collected may be communicated to the authorised staff of ALEXIS Assurances, its insurer partners, agents, service providers and sub-contractors who may be located outside the European Union and the European Economic Area. To ensure the security and protection of your data, ALEXIS Assurances is committed to using legal tools compliant with the GDPR, including transfers based on a decision of adequacy issued by the European Commission concerning countries ensuring an adequate level of protection or through the signature on a case-by-case basis of contractual clauses based on the model of the European Commission, or any other mechanism compliant with the GDPR when your personal data is processed by a provider located outside the European Economic Area and whose country is not deemed by the European Commission as ensuring an adequate level of protection.

DATA RETENTION PERIOD

ALEXIS Assurances is committed to keeping your personal data for a duration not exceeding that necessary for the purposes for which they are processed and in accordance with the retention periods imposed by the applicable laws in force.

Thus, regarding its commercial operations, ALEXIS Assurances retains the data concerning you for the following durations:

  • The data of clients are kept for a maximum of 3 years from the end of the business relationship (for example, either from the expiry of a contract, or from the last contact originating from the client);
  • The data of non-client prospects are kept for a maximum of 3 years from their collection by our services or from the last contact originating from the prospect (for example, requests for information or documentation).

In case a contract is concluded, the data concerning you is kept for the entire duration of the contract and until the expiration of the applicable prescription period (5 years in general). ALEXIS Assurances may in certain cases retain the data for a longer period of time if necessary for the follow-up of the file, particularly in the context of claims management linked to a legal procedure, as long as the appeal routes are not exhausted.

The data necessary for accounting is kept for a period of 10 years in accordance with the applicable accounting and tax obligations.

EXERCISE OF YOUR RIGHTS

In accordance with the applicable regulations, you have, vis-à-vis your personal data, the following rights:

  • The right of access: you have the right to obtain confirmation that personal data concerning you are or are not subject to processing and, when they are, access to these personal data and a copy of them, subject to the rights of third parties.
  • The right to rectification: you have the right to obtain the rectification of personal data concerning you which are inaccurate. You also have the right to have incomplete personal data completed, including by providing a supplementary statement.
  • The right to erasure: in certain cases, you can obtain from ALEXIS Assurances the deletion of your personal data, unless ALEXIS Assurances has legal or legitimate reasons to retain this data.
  • The right to limit the processing: in certain cases, you have the right to obtain limitation of the processing of your personal data.
  • Right to object to processing: you have the right to object at any time, for reasons relating to your particular situation, to the processing of personal data concerning you when this processing is based on the legitimate interest of ALEXIS Assurances. ALEXIS Assurances may, however, pursue the processing if it has legal or legitimate reasons to do so.

When your personal data is processed for prospecting purposes, you can object at any time to the processing of this data. You can object to receiving newsletters, communications by sending a request to .

  • The right to data portability: You have the right to receive the personal data concerning you that you have provided to ALEXIS Assurances, in a structured, commonly used and machine-readable format, as well as the right to transmit this data to another data controller without ALEXIS Assurances being able to hinder it. This right only applies when the processing is based on your consent or necessary for the execution of a contract to which you are party or the pre-contractual measures taken at your request, and this processing is carried out using automated processes.
  • The right to issue instructions regarding personal data after death: You have the right to give ALEXIS Assurances instructions regarding the storage, deletion and communication of your personal data after your death.

To exercise your rights or for any question relating to the processing of your data, you can send a request:

By email:
or
By mail: ALEXIS Assurance – 1 rue Louis Juttet, 69410 Champagne Au Mont d’Or

We kindly ask you to accompany your request with the elements necessary for your identification (name, first name, email...) as well as a copy of your identity document.

If you consider, after having contacted us, that your rights regarding your data are not respected, you can address a complaint to the CNIL by mail at the following address: 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07 or on the CNIL website: www.cnil.fr.

Specific Policies for informative and prospective operations

PURPOSES AND LEGAL BASIS OF PROCESSING

Personal data can be processed by ALEXIS Assurances to conduct, in an exclusively professional context, informative and/or commercial actions that may be of interest to you, if you have not opposed them.

These personal data processing operations are based on the legitimate interest of ALEXIS Assurances in promoting its services and the insurance products it distributes and fostering contacts to develop its business.

CATEGORIES OF DATA

The collection and processing by ALEXIS Assurances concerns the following personal data:

  • Name
  • Email address
  • Phone number

SOURCE OF DATA

Personal data is collected directly or indirectly online or at professional events and also through recommendations from common partners.

Cookie Policy

ALEXIS Assurances uses only one type of cookie on its site, the characteristics of which are described below.

A cookie is a series of information, typically small and identified by a name, which can be transmitted to the web browser of the user by the server of the site to which he is connecting. The user's web browser will keep it for a certain period of time and return it to the site server each time the user reconnects to it.

The cookies used by ALEXIS Assurances are necessary for the functioning of the site. They allow the user to operate the main functionalities. Without these cookies, the use of the site may be degraded.

These cookies do not store any information that allows the user to be personally identified.

In accordance with the latest recommendations from the CNIL, they require only the user's information to be deposited on his terminal.

ALEXIS Assurances uses Google Analytics to measure the audience of its sites.

To learn more about Google Analytics privacy and cookie management policy, click here

For more information on how Google uses these advertising cookies, consult Google's FAQ on privacy in advertising

To manage your settings related to these cookies and disable these features, go to the Ad Settings page.